CHANGES / LOOP RETURNS & EXCHANGES
Plan change

Loop dropped its $155 Essential plan.
The cheapest paid plan now starts at $340/mo.

Between our Oct 27 and Oct 29, 2026 checks, Loop's App Store listing removed the Essential plan ($155/mo) and renamed Advanced ($340/mo) to Returns, which starts at $340/mo and includes up to 1,000 returns a month. The free Checkout+ plan now says it's for brands with 5k+ annual orders.

Loop Returns & Exchanges pricing & history →   Loop Returns & Exchanges alternatives →

What we know

  1. 01On Oct 27, 2026, Loop's listing showed three plans: Checkout+ (Free), Essential ($155/mo) and Advanced ($340/mo).↗ apps.shopify.com
  2. 02On Oct 29, 2026, the listing showed two plans: Checkout+ (Free, “Free for brands with 5k+ annual orders”) and Returns (“Starting at $340 / month”, includes up to 1k monthly returns).↗ apps.shopify.com
  3. 03Loop's own pricing page shows the same two plans and says not every merchant qualifies for Checkout+; eligibility depends on order and return volume.↗ loopreturns.com
  4. 04Loop hasn't said what happens to stores already on Essential.↗ loopreturns.com

Alternatives

Published prices from each app's listing. “Unverified” means we haven't confirmed it from the vendor.

Full returns & exchanges comparison →
APPPRICEBEST FORSOURCE
ReturnGOPremium $147/mo · Pro $297/moSelf-service returns portal priced by returns: 110 included on Premium, then $1.25 each.↗ apps.shopify.comView listing ↗
RedoFree (Returns) · Checkout Optimizer $10/mo + usage · Email/SMS $10/mo + usage · Fulfillment $99/moReturns and claims portal listed free; other modules (checkout, email/SMS, fulfillment) are paid add-ons.↗ apps.shopify.comView listing ↗

Updated Oct 29, 2026