RANKINGS / HELPDESK & LIVE CHAT

Helpdesk & live chat, ranked

Helpdesk and chat apps price by tickets, conversations or agents, so the bill grows with your support volume. Compared on published App Store pricing.

Shopify App Store category: Store management › Support › Helpdesk ↗

AppWatch rank

Based on tracked pricing history and published listing facts, not Shopify's algorithm. How scoring works

Compare two →
#APPFROMFREE PLANSTATUSSCORE
—Sponsored This slot is open. One labeled sponsored listing per category, $49/mo. It sits above the ranking and never changes it.Advertise →
1Tidio ↗FreeYesActive84
40·15·20·9
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2Re:amaze ↗$29/moNoActive62
40·15·0·7
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3Gorgias ↗$10/moNoActive61
40·15·0·6
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4Zendesk ↗$55NoActive56
40·15·0·1
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Full price comparison →   Estimate your monthly cost →

How the AppWatch score works

AppWatch rank is based on tracked pricing history and published listing facts, not Shopify's algorithm. Nobody can pay to change it.

Status40Active 40 · Unavailable 10. Shut-down apps score 0 and always rank last.
Pricing stability30Tracked with no recorded price hike 30 · last hike 24+ months ago 20 · 12–24 months 10 · under 12 months 0. Apps we don't monitor yet get 15.
Free plan20Free plan on the listing 20 · development stores only 5 · none 0.
Listing rating10Only when we've recorded the rating from the listing and it has 25+ reviews: 3.0★ = 0 up to 5.0★ = 10. Recorded so far for helpdesk, upsell, loyalty and returns apps (checked Oct 19, 2026); apps we haven't recorded score 0 here.

Ties go to the lower entry price. Apps whose price we haven't verified aren't ranked; they're listed underneath. Features aren't scored, so check what you need.

Other rankings: Inventory & purchase orders · Shipping & labels · Search & filtering · Product reviews · Email & SMS marketing · Subscriptions · Checkout & discount Functions · Upsell & cross-sell · Loyalty & rewards · Returns & exchanges

Updated Oct 19, 2026